Property Management
Greenwood Lane’s Property Management Services are comprehensive and can be tailored to suit each individual owner’s requirements. GREENWOOD LANE recognizes that effective management practices must be fostered with strong leasing and marketing activity to effect the overall success of the asset. GREENWOOD LANE’s success is reflected in the comparatively high levels of occupancy within its portfolio. Property management services include:
Leasing and Marketing
- Qualification of prospective tenants.
- Tenant negotiations (new, tenant retention and renewals).
- Promotion to outside brokers including monthly vacancy reporting & marketing flyers.
- Signage, advertising, and marketing material.
Lease Administration
- Lease preparation and execution of documentation.
- Lease amendments.
- Enforcement of lease terms and conditions.
- Tenant expansions.
- Tenant coordination of move-in and move-out.
Financial Management
- Tenant billing and collection.
- Payment of supplier invoices and other expenses.
- Cash management and banking.
- Short term investment of surplus funds.
- HST accounting and reporting.
- Property tax appeal coordination.
- Comprehensive monthly financial reports.
- Year end audit working paper files.
Budgeting
- Annual operating budgets.
- Annual marketing plan including lease-up projections.
- Multi-year plans.
- Capital budgets.
Major Contract Negotiations and Tendering
- Cleaning.
- Security.
- Elevator.
- Grounds and landscaping.
Preventative Maintenance and Operations
- Emergency procedure plan.
- Inspection schedule.
- Maintenance program (mechanical, electrical, plumbing, structural)
- Consumption reviews.
- Parking lot management.
Staffing
- Recruiting, hiring and supervision of staff
- Staff development and training
Physical Appearance and Aesthetics
- Signage
- Painting and decorating
- Leasehold and building improvements
Tenant Liaison
- Develop and maintain ongoing professional relationships between tenants, Greenwood Lane and the owner via tenant relations & retention programs.
- Meet with tenants regularly and when required, to assess and respond to their concerns and needs and to report where necessary to the owner.
- Provide 24 hour emergency phone numbers to tenants for after hours and weekend maintenance problems or other emergencies.